We are committed to protecting your personal data and respecting your privacy rights under GDPR and applicable data protection laws.
1. Data Controller
Email: privacy@prediktiq.com
2. What Data We Collect
2.1 Information You Provide
| Data Type | Purpose | Legal Basis |
|---|---|---|
| Name & Email | Account creation, communication | Consent, Contract |
| Country | Show relevant questions, comply with laws | Legitimate Interest |
| Predictions & Explanations | Platform functionality, market research | Consent, Contract |
| Payment Information | Reward redemption (if applicable) | Contract |
2.2 Automatically Collected Data
- IP Address: For fraud prevention and analytics
- Device Information: Browser type, operating system
- Usage Data: Pages visited, time spent, interactions
- Cookies: Session management, preferences
3. How We Use Your Data
3.1 Platform Operations
- Provide and maintain the forecasting platform
- Process predictions and calculate rewards
- Authenticate users and prevent fraud
- Improve platform performance and user experience
3.2 Market Research
- Aggregate predictions for business clients
- Analyze trends and patterns
- Generate AI-powered insights
- Create anonymized reports
3.3 Communication
- Send account notifications and updates
- Notify about new questions or rewards
- Respond to support requests
- Send marketing emails (with consent)
4. Legal Bases for Processing (GDPR)
We process your data based on:
- Consent: You agreed to use the platform and provided explicit consent
- Contract: Processing is necessary to provide services
- Legitimate Interest: Fraud prevention, analytics, service improvement
- Legal Obligation: Tax reporting, regulatory compliance
5. Data Sharing and Disclosure
5.1 With Business Clients (B2B)
When you participate in sponsored questions:
- Aggregated Data: YES - Predictions, demographics, trends
- Personal Information: NO - Never shared without explicit consent
- Anonymized Insights: YES - AI-generated reports
5.2 With Service Providers
We share data with trusted third parties:
| Service | Purpose | Data Shared |
|---|---|---|
| Cloud Hosting | Platform infrastructure | All data (encrypted) |
| Email Service | Transactional emails | Email, name |
| Payment Processor | Reward redemption | Payment details |
| Analytics Tools | Usage analysis | Anonymized data |
5.3 Legal Requirements
We may disclose data when required by law or to:
- Comply with legal obligations
- Protect our rights and property
- Prevent fraud or illegal activity
- Respond to government requests
6. Cookies and Tracking Technologies
6.1 Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Login session, security | Session/30 days |
| Functional | Language, country preferences | 1 year |
| Analytics | Usage statistics, performance | 2 years |
| Advertising | Track sponsored campaigns | 90 days |
6.2 Managing Cookies
You can control cookies through:
- Browser settings (block, delete, or accept)
- Our cookie preferences (coming soon)
- Third-party opt-out tools
Note: Disabling essential cookies may affect platform functionality.
7. Your Rights Under GDPR
7.1 Right to Access
You can request a copy of all personal data we hold about you.
7.2 Right to Rectification
You can update or correct inaccurate data.
7.3 Right to Erasure ("Right to be Forgotten")
You can request deletion of your data, except where we need it for:
- Legal compliance
- Fraud prevention
- Fulfilling contractual obligations
7.4 Right to Data Portability
You can export your data in JSON format.
7.5 Right to Object
You can object to processing based on legitimate interest.
7.6 Right to Restrict Processing
You can request temporary suspension of data processing.
7.7 Right to Withdraw Consent
You can withdraw consent at any time (does not affect prior processing).
8. Data Security
We protect your data using:
- Encryption: HTTPS/TLS for data in transit, AES-256 for data at rest
- Access Controls: Role-based permissions, 2FA for admins
- Regular Audits: Security assessments and penetration testing
- Backups: Daily encrypted backups with 30-day retention
- Monitoring: Real-time threat detection
9. Data Retention
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Until deletion request | Platform functionality |
| Predictions | Indefinitely (anonymized) | Historical analysis |
| Payment Data | 7 years | Tax compliance |
| Usage Logs | 2 years | Analytics, fraud prevention |
| Email Communications | 1 year | Support history |
10. International Data Transfers
Your data may be processed in:
- European Union: Primary data center
- United States: Cloud services (AWS, Google)
Data transfers outside the EU are protected by:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions
- Your explicit consent
11. Children's Privacy
PrediktIQ is NOT intended for users under 18. We do not knowingly collect data from children. If we discover data from a minor, we will delete it immediately.
12. Marketing Communications
You can opt out of marketing emails by:
- Clicking "unsubscribe" in any email
- Updating email preferences in your account
- Contacting us at privacy@prediktiq.com
Note: You cannot opt out of essential transactional emails (password resets, important notices).
13. Third-Party Links
Our platform may contain links to external websites (sponsors, partners). We are not responsible for their privacy practices. Please review their policies separately.
14. Changes to Privacy Policy
We may update this policy. Significant changes will be notified via:
- Email (to registered users)
- Platform banner
- Updated "Last Modified" date
Continued use after changes = acceptance of new policy.
15. Contact & Complaints
15.1 Data Protection Officer
Email: dpo@prediktiq.com
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